Managed Print Service
M2 MDS are able to provide a Managed Print Service to your business that is tailored to your departmental needs. We are a vendor independent business, so we are able to give you impartial business advice based on your company’s needs. You are also able to benefit from our network of vetted suppliers with whom we have built up strong relationships to provide you with the best possible prices.
M2 MDS’ approach to providing Managed Print Services, is to help our customers to understand and control the total cost of printing within their organisation. This approach is not just for large companies; our approach to Managed Print Services can help businesses of all sizes and market sectors to gain visibility and control of their print spend.
Our experience and position within the reprographics industry means we are knowledgeable on how to provide you with the best Fleet Management Service for the best price. We are able to provide you with a fully integrated Multi-functional Device (MFD) Fleet and a Wide Format Plotter Fleet that is managed and supported by M2 MDS.
M2 MDS can improve your document confidentiality and security through the introduction of Print Control/Pin Release software. This software will introduce a track and release function to all printers so that documents are held on the printer until the originator releases the job at the MFD by entering a pin or scanning their individual printing pass. This maintains document confidentiality and also reduces paper waste as documents are no longer left at the printer. This can also result in a print saving of up to 20%, in part simply because people are aware that their print output can be monitored.
Our use of Fleet Management Software allows M2 MDS to provide a superior managed print service. It allows us remotely monitor toner levels and down time across the MFD Fleet. From this information we can replenish consumables as and when necessary and act as a first line of response for all fault resolutions. Our customer service team will manage the escalation of any fault calls to external engineers and see the fault through to its repair. These elements combined reduce your print management burden and therefore provide time and cost savings to your company.
The M2 MDS team would also assist with developing management information for your MFD Fleet. This would include fault monitoring and volume usage. This management information would be analysed on a monthly basis, with any trends acted upon. This may include:
- Organising preventative maintenance engineer visits for devices with certain usage volumes
- Arranging for senior engineer visits to resolve any reoccurring device issues
- Arranging for the swap of high usage devices with devices located in low usage areas – therefore extending the life of the fleet
The above Fleet Management actions will ensure that you benefit from an improved printing service, and that your business will gain from asset investments.
Short-Term/Project-Based Managed Print Service
Whether just for a few months or a fixed term project, for small format MFDs and printers or wide format plotters, M2 MDS are able to provide and support equipment on short-term agreements – thus removing the need for expensive capital expenditure or entering into long term lease contracts.
3D Printing Managed Print Service
As 3D Printing develops and the technology and becomes more integrated into working practices, M2 MDS are able to provide advice, supply and service 3D printing equipment. With competitive options available for all of the main manufacturers, we are ideally suited to support your business make their first investments in this growing technology.
Benefits of a Managed Print Service:
- Improvements in cost transparency and management
- Reductions in Total Costs of Print
- Reduced fixed costs with no capital expenditure
- Flexible purchasing and operating models for project requirements
- Improved environmental performance of MFD fleet
- Improved document confidentiality and security through the introduction of Print Control software
For more information on our Managed Print services, please contact us.